This episode examines the critical role professional care workers play in guiding clients through the dying process. Ai-jen Poo, Co-Director of Caring Across Generations, weighs in on the long-term care crisis our country faces, and U.S. Senator Bob Casey discusses a series of long term care-related policies he’s fighting to pass.

This episode chronicles the powerful relationship between Paula Fox, a dynamic Certified Nursing Assistant who cares for 94-year-old Rose Santilli, a resident at the Jewish Home in Bridgeport, Connecticut. It also explores alternative models for skilled nursing care.